L'Oeufrier (Chabanel) - Contact Us

I have been at other l'Oeufrier locations with good service but this was my first visit to this location at Chabanel and I will never go here again. Where do I start. I'll try to keep it short (but how do I keep this short?).... 1. I ordered my eggs over well; but I received them close to over easy. They call the restaurant l'Oeufrier but theirs eggs are super small. 2. My husband asked for bacon; but he received sausages instead. 3. The server asked asked us white or brown bread? We were four people. Two of us asked for white and the other two asked for brown. So, if I do my math right, that would be four white & four brown. Instead we received five white bread and only one was brown bread. They said that they would bring us more but never did. 4. They gave a tiny container of syrup with each plate and I mean really tiny container of syrup which is smaller than a McDonald's dipping sauce that is to cover my two pancakes, fries, eggs and toast. It was so small that three of us asked for an extra container of syrup. I wanted to ask for more because I love a lot of syrup on everything and that is only when we find out that the really tiny containers of syrup cost $2 extra for each! When I heard this, I quickly said, no do not bring me anymore as I did not want to pay so much and ate my pancakes dryer than usual. It would have been nice if the server had told us of the extra cost at our first request; instead he said that it was common knowledge and that everyone knew of the extra cost....well apparently not since I knew nothing of this sort. He apologized and said he wouldn't charge us for the extra syrup; but when I got the bill, he charged us extra. 5. This place is extremely noisy. Too much noise between the blenders across from our table, the loud banging from the kitchen further away. It's a small restaurant with not too much space. 6. Not sure of the parking meter on a Sunday, we asked the server about the parking meters and he said that it's Sunday and parking is free. Well good thing when we left we didn't get any parking ticked because it was not free after 1 pm. 7. I like service to be with smiling faces. Instead, I am serves with people who seem to not enjoy their jobs and wish they could be elsewhere. It was not very inviting. 8. No one checked in on us to see if everything was okay. 9. I don't drink coffee; but even coffee is extra. Would I recommend this location? No Would I go back? Only if I have no other option. Management has to look into better training their staff and offering a good customer service so that customer will want to go back.
Hi Carolyn Adourian. Thank you for taking the time to give us your feedback. We are sorry to hear that your experience in our restaurant was not up to par. We would like to know more about your experience. Please feel free to write to us with the details of your visit so that we can make adjustments if necessary. Copy and paste the following link: https://loeufrier.seemypass.com/cs-google-review/id/410 Thank you for your loyalty. We look forward to serving you on your next visit.🍳




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